Tickets starting from 25 euro

General conditions

These general terms and conditions of online ticket sales by Aquapark Istralandia doo (hereinafter referred to as Aquapark Istralandia) determine the conditions under which the service provider will perform its activities towards users (hereinafter referred to as customers) via its websites   http://istralandia.com/    and  http://istralandia.hr/ . The service we provide consists of selecting and purchasing tickets for Aquapark Istralandia. We are currently in the early stages of developing our services and it is possible that the general terms and conditions may be constantly changed in order to improve our websites and servic

Aquapark Istralandia online ticket sales are intended to facilitate and speed up the process of purchasing tickets for Aquapark Istralandia for personal, non-commercial use. It allows you to print a ticket with a barcode, scanning which allows you to enter Aquapark Istralandia.

You can make payments on our web shop in the following ways:

cards online (Visa, MasterCard, Maestro and Diners)

HT PayWay applies the most modern standards in data protection - SSL certificate of 256 bit encryption and TLS 1.2 cryptographic protocol as the highest level of protection when entering and transferring data. The ISO 8583 protocol ensures that the exchange of data between the HT PayWay system and authorization centers of card houses is carried out in a private network, which is protected from unauthorized access by a double layer "firewall".

On the websites  http://istralandia.com/  and  http://istralandia.hr/ , customers can purchase tickets for Aquapark Istralandia. The ticket sales contract is considered concluded at the moment when the payment is successfully made. After that, as confirmation of the conclusion of the sales contract, the customer receives a ticket and an invoice by email.

The buyer is required to print out the ticket for Aquapark Istralandia. When entering Aquapark Istralandia, the ticket barcode must be scanned, which will allow entry to Aquapark Istralandia. The ticket must be kept during your stay in Aquapark Istralandia.

Ticket prices are clearly indicated and visible at every step of the purchase. No hidden costs and additional fees appear in the purchase process. Payment on our service is possible only with Mastercard, Maestro, Diners and Visa credit cards

The buyer has the right to a justified complaint in the event that he does not receive the purchased tickets.

The deadline for filing a complaint is 10 days from the moment of ticket purchase.

In the event of a request for a refund for justified reasons, the buyer is obliged to send a written complaint to the Seller by e-mail to info@istralandia.com .

In the event of a justified complaint, the buyer has the right to exchange tickets or refund the money paid.

Product information (ticket description, price, etc.) displayed on the seller's web shop is subject to bugs, irregularities in the operation of the application, other technical irregularities, typographical errors, etc. In the event of obvious errors or inaccuracies in the product information displayed on the web shop, the seller reserves the right to unilaterally terminate the contract.

Aquapark Istralandia doo reserves the right to change the Terms of Use of the website at any time and without prior notice, and is not and will not be liable for any possible consequences arising from such changes. The said changes shall enter into force on the date of publication on this website.

General terms and conditions

Aquapark Istralandia doo is a company with primary activities – tourism, sports and entertainment.

Our team ensures that the customer is always satisfied and receives the tickets purchased through our website on time.

In case of any problems when shopping on our web shop, feel free to contact us by phone +385 52 866 900 or email address: info@istralandia.com , and our team will help you solve the problem.

By accepting these terms of purchase, the buyer agrees to the provisions of these terms and accepts that they form an integral part of the contract.

By confirming the order, the Buyer confirms that he has read the Terms and Conditions, that he agrees with them, and that they form an integral part of the Purchase Agreement.

The range of our services will continue to expand in the future and therefore these terms and conditions may be amended at any time. If you do not agree to the changes to the terms and conditions or to certain provisions, please discontinue using our services before the changes come into effect.

Aquapark Istralandia collects from customers only important, basic data that is necessary for the fulfillment of obligations, and thus protects the customer's personal data. We also have a duty to let customers know how this data is used and provide them with a choice in the use of the data, including the decision related to whether they want their names removed from the list of marketing campaigns. All collected information will be strictly guarded and available only to employees who need this information to perform their work. Employees and business partners are responsible for respecting the principles of privacy protection.

If you consider the content on our site to be objectionable, please contact us as soon as possible at:

Aquapark Istralandia doo
Ronki 1
52474 Brtonigla
OIB:32451961067
E-Mail:  info@istralandia.com

The content of this website is available to users for informational purposes only. We strive to ensure the reliability, accuracy and regularity of updating of the information published on this website. We reserve the right to change the content or functioning of this website without prior notice.
Aquapark Istralandia disclaims liability for any irregularities, omissions or deficiencies that may occur during data entry, printing, scanning or formatting. In addition, Aquapark Istralandia cannot be held liable for any damages, losses or costs that may arise as a result of the use or inability to use the data available on this website.
Aquapark Istralandia is not liable for the content of other websites linked to  http://istralandia.com/  and  http://istralandia.hr/ nor for any loss of data or income that is a consequence of the use of websites to which this website may be linked.
Aquapark Istralandia does not assume liability for temporary unavailability of websites caused by technical problems beyond the control of Aquapark Istralandia.

Payment on our service is possible only with Mastercard, Maestro and Visa credit cards.
Aquapark Istralandia uses the HT Pay Way service for online authorization of credit cards (Visa, Mastercard, Maestro, American).

Aquapark Istralandia does not store credit card numbers, and other information is not accessible to unauthorized persons.
HT Pay Way applies the most modern standards in data protection - Secure Socket Layer (SSL) protocol with 128-bit data encryption and MD5 algorithm. The ISO 8583 protocol ensures that the exchange of data between the HT Pay Way system and authorization centers of card houses is carried out in a private network, which is protected from unauthorized access by a double layer of "firewall".
The confidentiality of your data is protected and ensured by the use of SSL encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during its transmission. This enables safe transfer of information and prevents una